Thursday, February 16, 2012

"Even if you're on the right track, you'll get run over if you just sit there." ~ Will Rogers

I'm so incredibly encouraged by the outpouring of support we've received from the business community, local agencies, fellow service organizations, and the public to TAKE ACTION on the 4 issues identified at the Chamber's 2012 Business Summit that I have to share our progress.

As you know, attendees at the Summit, held on January 31st, spoke out on the issues affecting business in 2012. Here are the top 4 issues identified by over 130 people:

1. Burdensome regulations
2. Financing options for business growth
3. Employment challenges: qualified workforce
4. Transparency in the permitting process

I'm thrilled to report that we've made progress on ALL FOUR issues!

We're pursuing meetings with the City to discuss transparency in permitting and to gain insight into the regulatory issues that are under local control. All of our inquiries have been met with receptivity and, as we move forward with our meetings, we will find ways to partner with the City to problem-solve around these issues. We will cast a wider net once we've bench-marked our plans to re-engage the business community and will be calling on YOU to participate in this ongoing dialogue.

To address the need for delivering more content and education around financing options and availability for small business growth, we've reached out to experts in the field to speak at our upcoming Spring Business Symposium, slated for April 26th in the Big Room at Sierra Nevada. If you attended our Fall Business Symposium, you know to expect expert advice and guidance on these issues -- and financing, a hot topic, will get the royal treatment. Believe me, we’ve heard you and we're going to deliver.

Alliance for Workforce Development, a strong partner, has expressed interest in working with us to deliver a workshop on solving problems around employment challenges. Once we confirm the workshop date and time, targeted for May, we'll be asking you to tell us: What are your employment needs? What are the barriers you face? And what does "qualified" mean to you? We'll give your answers directly to the team of experts leading this workshop and you will walk away with ideas, solutions, resources, tools, and contacts to help you move forward with this challenge in 2012.

Access to broadband and the internet didn't make it to the very top of the list but, having landed at #5, we still take it seriously. Look for progress on these issues, too, as meetings are in place to determine resources available to us now.

I'm greatly encouraged by the enthusiasm we've been met with at every turn. The City, service organizations, and community members are taking our Summit results seriously.

As we draft a formal strategic plan to address these issues, detailing the steps and partnerships involved, as well as the areas in which we will need YOUR input, I promise to keep you posted.

I'm energized by the progress we've made in these few short weeks to show measurable progress on YOUR concerns. I'm also pleased that so many organizations and agencies are working together, as business advocates, for the health and vitality of our local economy.

After all, we’re all in this together.

~ Katie

Katie Simmons
Interim Managing Director

Wednesday, February 1, 2012

The Road Ahead

As I sort through the sticky notes and poster boards from yesterday's 2012 Business Summit, I am overcome with gratitude for the business leaders, community members, City staff, and elected officials who took the time to join us for an afternoon of big-picture thinking.

We went into the Summit, graciously sponsored by Alliance for Workforce Development, with several unanswered questions. We wondered if business leaders would find value in small group discussions. We wondered if we'd be successful in developing a list of finite goals. And we wondered if the energy in the room be positive.

From the feedback we've received, we can answer these questions with a resounding "yes!"

Here are the issues our 150 attendees identified as top priorities to tackle in 2012:

1. Qualified workforce
2. Regulation challenges
3. Financial assistance for business growth
4. Permit transparency

After sorting through the solutions our attendees diligently jotted down, we'll formulate strategies to address each one of these issues during the next 11 months. We're hoping to make incremental improvements this year through partnership with the City and other service organizations. We'll report back on our progress regularly, and we'll keep the business community engaged in every step of the process.

After all, even though we reached the "Summit," we've only taken the first step!

Here's an overview of our 2012 Business Climate Survey results:

Of the responses we received, most came from individuals who own or operate a business within the city limits of Chico. Most have been in business for 15 or more years and have 1-5 employees. A wide spectrum of industries is represented in these responses.

Regulations were reported as the #1 State issue inhibiting business growth, followed by Costs. A significant number of businesses feel that their needs are not being adequately represented on a state level – which is certainly good feedback.

Turning to the local level: All City regulations, policies, and practices were reported as having a neutral affect on businesses – except for Permitting which falls in the “Negative Affect” column.

Local infrastructure insufficiencies identified were: Roads, Air Commercial, and Wireless/Broadband which all fell in the “Needs Improvement” category. All other infrastructure areas identified were labeled “Sufficient.”

Challenges to growth include:
1. The economy (identified by nearly 80% of respondents)
2. Capital constraints and State regulations and practices (noted by 40% of respondents)
3. City regulations and practices (recognized by 24% of respondents)

Looking ahead, 50% of respondents indicated their business will grow or stay the same in 2012. Only 3 respondents indicated a predicted decline.

Growth opportunities in 2012 are ranked as follows:
1. Increasing sales
2. Entering new markets
3. Hiring employees
4. And introducing new products

Responses on the “Power of One” program indicate a positive reception – with 57% of respondents indicating they will or will consider creating one job in 2012.

We also asked a number of questions that required thoughtful, written responses, many of which we’ll have the opportunity to follow-up on after this event. Most comments were locally-focused: with suggestions on how to capitalize on tourism and agritourism, how to create better communication between the City and businesses, how to create partnerships that work, and how to keep business local.

The survey, in a nutshell, indicates problem areas as follows:
• State regulations
• City permitting
• Roads
• Air Commercial
• Wireless/Broadband

Given the survey results and the amazing outpouring of input we received at yesterday's Summit, we're encouraged by the work ahead.

Please feel free to contact me at katie@chicochamber.com to give us your feedback, to ask questions, and/or to get involved in the journey we've just begun.

Together, we are going to make positive changes this year -- there's no doubt in my mind.

~ Katie Simmons, Interim Managing Director

Thursday, December 1, 2011

"Signing Off" at The Chico Chamber of Commerce

It's been a teary week around here. Usually that's because Alice Patterson has us all laughing so hard, but this week I'm a little weepy over my impending departure on Friday.

I'm very excited about my new adventure at the Enloe Foundation. I look forward to the challenge of 'telling the story' of the Medical Center, why it's economic impact is important to the community, why it's critical that we all do our part to keep our community hospital as well equipped as possible, and why we should all be tremendously proud that we live in a community with top-notch care provided through a locally controlled, patient-centered mission.

I'll admit to being a little sad leaving a job that I have such passion for. We've come a very long way in the last three years. From severe financial stress to comfortable financial health. From inwardly focused political maneuvering to outwardly focused member-centric mission. It's been a lot of work but a really fantastic, fun time. I will miss it.

I'll miss most of all the day-to-day dealings with absolutely the most dynamic, creative and dedicated business leaders in California. Many of them are Chamber members, some are not. But by-and-large each one of them is a pillar that this community builds its economic foundation on and we should be grateful for their work. Thank you.

I'll also miss the fun and fabulous group of ladies that make up our small staff. Each of them brings talent, insight and intelligence to their position and they have a lot of fun doing it!

I think it's best to move on from a position when you remain at the top end of your game. I certainly don't want to pull a Brett Favre and end up hanging on to the old glory even as the crowd yells "Just retire already, for cryin-out-loud"! So I'll feel good about leaving the organization in good health, in good hands and traveling down the right path with a good head of steam.

As I prepare to leave my position as the leader of the Chamber, I'm content to hand over my bullhorn and my soapbox to Katie Simmons who will do a superb job of continuing the Chamber mission of being The Voice of Business. I know she's up for the challenge. While she keeps things moving ahead the Board will explore the potential benefits of unifying the Chamber with our long-term collaborative partner CEPCO. I am anxious to see the end result of this dialog.

Whomever ends up sitting in the CEO chair for the next few years, the next few decades and into the next century, one thing will remain unchanged. An organization like the Chamber, made up of local business people who dedicate their time, creativity and energy to building a strong economy together will always wield great power. MEMBERS are the power within this organization.

One last message before I sign-off because I just can't say this enough...SUCCESSFUL BUSINESS MAKES EVERYTHING ELSE POSSIBLE! Thank you for working so hard to make our community a great place to live, work and play. It's been my sincere privilege to work with you all!

Monday, September 12, 2011

Sometimes...it works!

Some good news out of Sacramento on Friday. AB 350 (Solorio) failed to make it off the Senate Floor. Senator Doug LaMalfa was among those who helped stop this bill. I'm pretty happy about that. This was one of those head-scratching pieces of legislation that makes you wonder who thinks this junk up. Score 1 for Business!

However, AB 22 did pass the Senate and is currently awaiting action on the Governor's desk. We're advocating for a veto. This is the bill that would prevent employers from using a job applicants credit report as part of the hiring evaluation process. That's dangerous for the employer if they are hiring someone who might have access to their assets, and dangerous for consumers if the employee has access to confidential customer information. We'll keep you posted on the outcome, but encourage you to write a letter of your own to Governor Jerry Brown and ask him to use hist Veto stamp, pronto!

Keep watching in the coming months, we'll be posting the voting records for this legislative session and you can judge for yourself who's doing a good job protecting jobs and job creators in California.

Monday, August 29, 2011

What the...

Sitting in my office reading through summaries of bills making their way through the California legislature, I'm suddenly feeling like I'm about to channel my grandmother. Many a time in my youth, when we kids would pull a stunt that was stupid, or dangerous or both, Nana would lean out over the porch and holler "What in the Hell do you think you're doing out there?" That'll get your attention by golly!

Today, I want to holler that towards Sacramento. If only they were listening!

There remain (too) many job killer bills that continue working their way through committees in Sacramento that are stupid, or dangerous, or both. Instead of spending their time concentrating on creating private-sector jobs to help fix this lousy economy, they are writing nonsense bills that do nothing to spur job growth.

Take for instance AB 889 (Ammiano; D-San Francisco). If passed, this bill will require anyone hiring a domestic worker—including babysitters, yard maintenance crews and nannies—to provide a duty-free, 30-minute meal period at or before five hours of work and a 10-minute uninterrupted rest period at or before four hours of work.

Forgetting for a minute that the bill expands mandates to private homeowners that sophisticated businesses with professional human resources staff already struggle with, this bill does NOTHING to promote hiring in California. In fact, I can't imagine how you'd even enforce this. I don't know about you, but I'm not even home when my yard care crew shows up, so I've got absolutely no idea when they take a lunch break, let alone a rest period. If I was hiring a nanny, am I supposed to hire another nanny to watch the kid while the first nanny takes a meal period? Honestly?

While this bill is stalled for the remainder of this year, you can bet it will be back next year, and we'll be on the watch for it. This one falls squarely into the category of stupid.

Here are a few that cross over into dangerous from a job-creation point of view. We're continuing to follow, and strongly oppose, AB 22 (Mendoza; D-Artesia) that will limit an employers ability to use a consumer credit report when evaluating job applicants. We also strongly oppose AB 375 (Skinner; D-Berkely) that will increase Worker's Compensation costs for private and public hospitals by expanding injury presumptions.

AB 350 (Solario; D-Anaheim) requires subsequent contractors performing property services (cleaning, maintenance, cafeteria, etc) to hire the employees of the previous contractor when taking over a new property. This bill is headed to the Senate Floor, and we continue to oppose it. You should, too. This bill puts State government squarely into the realm of mandating who private business must hire.

The State legislature has clearly taken their eye off the ball when it comes to turning this economy around. While the private sector struggles to find ways to survive this economy, they continue to build roadblocks in the form of nonsensical regulations. It's time to STOP!

Here's an idea for any legislator considering writing a new bill, or supporting most of what's currently on the table. If it doesn't make it easier to create jobs in the private sector, JUST SAY NO. Stop wasting your time and our money. Get back to work on what matters, and what matters to everyone right now are jobs, plain and simple.

So, because it appears you folks in Sacramento haven't been listening lately, let us put it into grandmother terms for ya.

All together now...."What in the Hell do you think you're doing out there?"

Thursday, August 18, 2011

The Blonde Days of Summer

Some days I'm wise to just let it all go and embrace my 'Inner Blondeness'. Now before anybody flies off the handle and calls me a hair-racist, let me explain.

For me, embracing my Blondeness has nothing whatsoever to do with hair color or even (gasp) intelligence. It's all about adopting a level of calm focus vs. my normal, frantic, control-freak overload. When I decide to have a Blonde day, I stop spending time worrying about things I cannot control (politics, the crazy ride on the stock market, teenage daughters on road trips) and focus all my energy on activities that can move my business plan forward and make my home life (read: husband) happier.

On Blonde days, I'm a lot more productive because I do just let it all go, take the pressure off of myself to fix every-single-little-thing that isn't perfect and just do what needs doing. I encourage everyone to try it sometime. Clearly this frame of mind has nothing at all to do with hair color, it's just that...a frame of mind. I could just as easily call it a Focus day, a Production day or a Flat-Heeled Shoe day. Whatever works.

What always puts me in the proper mood for one of these days is recalling a bit of history from Great Britain during the early days of WWII. The British Ministry of Information created a series of public messages intended to build morale and quiet the fears of British citizens facing the real possibility of enemy invasion. It was a terrifying, unprecedented time and the future was uncertain.

You could actually draw some parallels between what those folks were feeling and how many American business leaders feel in today's turbulent times. Certainly we don't have to worry about actual bombs dropping on our heads, but the metaphorical bombs from an unstable economy, high unemployment and low consumer confidence can be truly scary, too.

So what was the message that kept the British going in those dark days? It was simple, it was straightforward and it remains as strong and positive today as it was then.

"Keep Calm and Carry On". That's it..."Keep Calm and Carry On".

I'd be willing to bet that the businesses that have survived and thrived over the last 50 years or more have adopted this strategy in one way or the other. Somehow through the ups-and-downs of past economies, natural and man-made disasters, world conflicts and personal tragedies, these business leaders decided to keep calm and carry on.

If it worked for them, it can work for me, and for you.

In the coming weeks I plan to reach out to several of the successful companies that have survived and thrived locally for 50 years or more. I want to discover those strategic gems that carried them through tough times, the unforeseen landmines that forced them to step back, and ultimately the inner passion that keeps them moving forward in the face of adversity. In other words, how do they keep calm and carry on?

I plan to start with Fanno Saw Works, a family owned business spanning four generations that will be celebrating 90 years of success in Chico this year. 90 YEARS! I'm excited to hear their story and to share it with you. So keep checking back...

and in the meantime...embrace your own inner Blondeness while you Keep Calm and Carry On.

Thursday, August 4, 2011

What's in a Legacy?

How much time do we waste worrying about our personal legacy? Likely too much. If we are making life decisions based on what other people will think about us 50 years from now, we are likely missing opportunities to do something great. It seems to me that if we just do the right thing, day-in-and-day-out the whole legacy thing will take care of itself. Trying too hard to steer it can take you pretty far off the right road.

That's not to say that legacy's aren't important. They are from the standpoint that they set an example for others to follow. Mother Teresa's legacy will bring positive change in the lives of millions of people she's never met over the course of human history. Lindsay Lohan's...not so much.

So if you're doing the right thing personally and professionally, your legacy will take care of itself.

It struck me like a baseball bat upside my thick skull last week, the Chamber of Commerce enjoys a partnership with many local businesses that spans DECADES! Let's call them "Legacy Members". I am absolutely humbled by the hundred businesses that have partnered with the Chamber of Commerce longer than 20 years, scores that have been with us for over 30 years, nearly a dozen that have belonged for over 50 years, and more than a handful that have been partnered with the Chamber for over 70 years! SEVENTY YEARS!

The Office of the President of CSU-Chico has been a registered member of the Chamber of Commerce for over 80 years.

The length of time these businesses have partnered with the Chamber is, in itself, not a legacy. The legacy is present in the decades of success these organizations enjoyed. The owners of Northern Star Mills, Shubert's Ice Cream, JC Penney and Peters, Rush, Habib & McKenna, along with many others, have been serving this community for over 70 years and all of that time they have partnered with the Chamber. Why?

I honestly don't believe its because they love Thursday Night Mixers and Ribbon Cuttings, although those are certainly fun and entertaining. I think its because they see the value in the important advocacy work of the Chamber of Commerce. I'd also bet my last 5 cents that they do it because they want to support the rest of the business community. Perhaps, simply put, they know its the right thing to do.

So think about it. Successful longevity in business and a partnership with the Chamber of Commerce. Coincidence? I think not...